Send us a mail:
support@techexprint.com

Give us a call:
+1 833-931-2043

Our Support Plan

Support Plans

Basic

Basic Support Plan

  • Today’s Fixation: One-time fix
  • Support Coverage: 1 year
  • Issues Covered: Printer-related issues only:
    • Printer offline / Can’t connect
    • New printer setup
    • Printer won’t print
    • Wireless setup
  • Number of Devices Covered: 1 (Printer)
  • Additional Benefits:
    • 24/7 customer support via chat and email

Enhanced

Enhanced Support Plan

  • Today’s Fixation: One-time fix
  • Support Coverage: 3 years
  • Issues Covered: Printer and Scanner related issues:
    • Printer offline / Can’t connect
    • New printer setup
    • Printer won’t print
    • Wireless setup
    • Scanner issues
    • Printer or Scanner errors
  • Number of Devices Covered: 2 (1 Printer + 1 Scanner)
  • Additional Benefits:
    • 24/7 customer support via phone, chat and email

Comprehensive

Comprehensive Support Plan

  • Today’s Fixation: One-time fix
  • Support Coverage: 5 years
  • Issues Covered: Printer and Scanner related issues:
    • Printer offline / Can’t connect
    • New printer setup
    • Printer won’t print
    • Wireless setup
    • Printer or Scanner errors
    • Blank papers printing
    • Paper jam
    • Error code or error message
    • Scanner issues
  • Number of Devices Covered: Unlimited (Printers and Scanners)
  • Additional Benefits:
    • 24/7 customer support via phone, chat, and email
    • Case priority handling